Privacy Policy

At Raeesi, we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website.

What Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

Information Collected

Depending on the transaction, we may collect any of the following:

Name, email address, phone number, shipping address
Browser and usage data
IP address and user-agent details
Other relevant data as indicated at the time of interaction

How We Use This Data

Collecting this information allows us to better understand your needs and offer enhanced experiences. Specifically, we may use your data:

To contact you regarding your order or inquiry
To improve our website, products, and services
To personalize your experience on our platform
To send promotional emails or offers (you can opt-out)
For market research and customer feedback
To maintain internal records and order history

Information Use

The data collected is primarily used to process the task for which you visited the website. All information is held securely, and access is restricted to authorized personnel only.

Cookies

Cookies help enhance your browsing experience. We use them to:

Save your name, email, and preferences for future visits
Track login sessions and screen display preferences
Analyze traffic and user behavior to improve functionality

Note: Cookies do not collect personal data unless you voluntarily provide it.

Embedded Content from Other Websites

Some content on our site may include embedded items like videos or articles. These sites may collect data about you, use cookies, and track your interaction as if you had visited them directly.

Analytics

We use anonymous data to analyze site usage patterns and enhance the user experience.

Data Retention

Comments and related metadata are retained indefinitely. For registered users (if applicable), all personal data entered in their profile is stored securely and may be edited or deleted at any time, except usernames.

Your Rights

You have the right to:

Request an exported copy of your data
Request deletion of your data (except for data retained for legal or security reasons)

Cookies for Responsiveness

We may assign anonymous identifiers (User IDs) via cookies to understand preferences and improve the website. Our advertisers may also assign cookies when you click on their ads — we do not control these.

Our web servers collect limited connection data (like IP address) to serve pages and monitor site performance. This does not personally identify you.

External Links

This policy applies only to Raeesi’s website. We are not responsible for the content or practices of third-party sites linked from our platform.

Information Sharing

We may share your personal data without consent only under these circumstances:

Legal requirement: For identity verification, cyber investigations, or enforcement of legal obligations.
Internal use: With our team or group companies strictly for processing, under confidentiality agreements aligned with this Privacy Policy.

Information Security

We follow industry-standard security measures, including encrypted data storage, firewalls, and limited access protocols. While we strive for complete security, no system is fully impenetrable. Data transmitted online may still be at some risk.

Policy Changes

The internet is ever-evolving. We may update our Privacy Policy to reflect changes in technology, legal requirements, or our practices.

Note: Our privacy policy is subject to change without prior notice. Please review it periodically to stay informed.

Grievance Redressal

If you have any complaints, concerns, or believe your privacy has been violated, please contact our Grievance Officer:

📩 Email: support@houseofraeesi.com
📌 We aim to resolve all concerns with integrity and transparency.